1. Acceptance of Terms
Welcome to Aback.ai. These Terms of Service ("Terms") govern your access to and use of Aback.ai's website, automation platforms, AI-powered solutions, business process optimization tools, and intelligent automation services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms and that such entity agrees to be responsible for breach of these Terms by you or other employees of the entity.
If you do not agree to these Terms, you must not access or use the Services.
2. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on this page with a new effective date. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically. We encourage you to review these Terms whenever you access or use our Services.
3. Access and Use
Subject to these Terms, Aback.ai grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your legitimate business automation purposes.
You agree not to:
- Use the Services in any way that violates any applicable law or regulation
- Use the Services to automate any illegal, harmful, or fraudulent activities
- Attempt to reverse engineer, decompile, or otherwise discover the source code of our automation algorithms
- Interfere with, compromise the system integrity or security, or decipher any transmissions to or from our automation servers
- Access or use the Services by any means other than through the interfaces provided by Aback.ai
- Use the Services to compete with Aback.ai or develop competing automation solutions
- Share your account credentials or allow unauthorized access to your automation configurations
- Use the Services in a manner that imposes an unreasonable load on our infrastructure or interferes with other users' access
4. Account Registration and Security
To access our automation services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for:
- Maintaining the confidentiality of your account credentials and automation configurations
- All activities that occur under your account, including automated processes and integrations
- Immediately notifying us of any unauthorized use of your account or security breaches
- Ensuring that your use of our automation services complies with your organization's policies
- Properly configuring and monitoring your automated workflows
We reserve the right to suspend or terminate your account if any information provided proves to be inaccurate, incomplete, or if we detect suspicious automation activities.
5. Subscription and Payment Terms
Our automation services are offered on various subscription plans. By subscribing, you agree to pay the applicable fees for your selected automation package.
Payment terms:
- Fees are quoted in US dollars and exclude applicable taxes
- Payments are due in advance for the subscription period
- Subscriptions automatically renew unless canceled at least 24 hours before renewal
- Refunds are provided only in accordance with our refund policy
- Additional fees may apply for custom automation development or premium support
- Usage-based charges (if applicable) are billed based on actual automation activity
We reserve the right to modify pricing with 30 days' notice. Price changes will not affect your current subscription period.
6. Data and Automation Configurations
You retain ownership of your business data, workflows, and automation configurations ("User Data"). By using our Services, you grant Aback.ai a limited license to process your User Data solely to provide automation services.
You represent and warrant that:
- You have the right to automate the business processes and data you submit to our Services
- Your automation activities do not violate any laws, regulations, or third-party rights
- You have obtained necessary permissions to integrate our services with your existing systems
- Your automated workflows comply with applicable data protection and privacy laws
We may suspend or terminate Services if we determine that your automation activities violate these Terms or applicable laws.
7. Privacy Policy
Our Privacy Policy describes how we collect, use, and share information about you when you use our Services. By using the Services, you agree to the collection, use, and sharing of your information as described in the Privacy Policy.
8. Service Disclaimers
THE AUTOMATION SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
Aback.ai does not warrant that:
- The automation services will function uninterrupted or be available at all times
- Automated processes will be error-free or meet all your business requirements
- The Services are free of viruses or other harmful components
- Third-party integrations will remain compatible or functional
- Automation results will achieve specific business outcomes or cost savings
You acknowledge that automation involves inherent risks and agree to implement appropriate monitoring and safeguards.
9. Limitations of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ABACK.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:
- Business interruption or loss of profits due to automation failures
- Data loss or corruption during automated processes
- Costs of substitute automation services or manual processes
- Third-party claims arising from your use of automation services
- Damages resulting from integration with third-party systems
Our total liability for all claims shall not exceed the fees paid by you to Aback.ai in the 12 months preceding the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless Aback.ai, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your User Content
- Your use of the Services
11. Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.
Upon termination, your right to use the Services will immediately cease. If you wish to terminate your account, you may simply discontinue using the Services or, if applicable, delete your account.
All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
12. Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law provisions.
Any dispute arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in English in Delaware.
Each party may seek injunctive relief to protect intellectual property rights or prevent unauthorized use of automation technologies.
13. General Provisions
Entire Agreement: These Terms constitute the entire agreement between you and Aback.ai regarding the Services and supersede all prior agreements and understandings.
Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.
Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Force Majeure: We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control.